Cancellation & Refund Policy

Fintop Law Academy provides access to online educational content and services through a monthly subscription. The subscription fee and applicable plan details will be displayed on the website or payment page before you complete your purchase.

Depending on the applicable subscription plan, subscribers may receive access to:

• Live online sessions
• Recorded video lectures
• E-books
• Digital study materials
• Other educational resources made available through the platform

You may cancel your subscription at any time through the cancellation option available in your account, where such option is provided, or by contacting our support team at [email protected]. Unless otherwise stated at the time of purchase, cancellation will prevent future subscription renewals. After cancellation, you may continue to access the subscription-based content until the end of the current paid subscription period, unless your access is suspended or terminated under our Terms of Service.

Where your subscription is set to automatically renew, your subscription may renew at the end of each subscription period unless you cancel it before the applicable renewal date. By subscribing, you authorize the applicable payment service provider to process recurring subscription payments where automatic renewal is enabled and disclosed at the time of purchase. You are responsible for cancelling your subscription before the renewal date if you do not wish to continue with the next subscription period.

General Rule

Payments made for subscription-based digital educational services are generally non-refundable once access to the subscription content has been provided, except where a refund is required under applicable law or where otherwise expressly stated by Fintop Law Academy. This is because subscribers may receive immediate or continuing access to digital educational materials, including recorded videos, e-books, study materials, and other subscription content.

Refund requests may be reviewed in limited circumstances. Approval of a refund request will be determined based on the facts and circumstances of the individual case.

• Duplicate or accidental payments
• Unauthorized transactions, subject to verification
• A technical error resulting in payment being charged more than once
• Payment successfully completed but subscription access was not provided due to a technical issue that we are unable to resolve within a reasonable time
• Any other circumstances where a refund is required under applicable law

The schedule, availability, instructor, subject matter, and format of live sessions may change from time to time. A live session being postponed, rescheduled, modified, or unavailable on a particular date will not automatically entitle a subscriber to a refund, particularly where other subscription content or educational services remain available. Where reasonably possible, we may provide an alternative session, rescheduled session, recorded content, or other appropriate educational access.

Subscribers are responsible for attending live sessions for which they have registered or which are made available under their subscription. Failure to attend, participate in, or access a live session due to personal reasons, scheduling conflicts, internet connectivity issues, device problems, or similar circumstances will generally not qualify for a refund.

If a subscription automatically renews, cancellation after the renewal payment has been successfully processed will generally prevent future renewals but will not automatically result in a refund for the renewed subscription period. You may continue to access the subscription services until the end of the applicable paid subscription period, subject to our Terms of Service. Refund requests after renewal may nevertheless be considered where required by applicable law or in exceptional circumstances.

To request a refund, please contact us at [email protected]. Providing the information below may help us process and review your request more efficiently.

Please include, where available:

• Your registered name
• Registered email address
• Transaction or payment reference number
• Date of payment
• Reason for the refund request

Where a refund is approved, we may process the refund through the original payment method or another legally permitted method. The time required for the refunded amount to appear in your account may depend on the payment provider, bank, card issuer, or other financial institution involved. Any applicable processing time will be communicated where reasonably possible.

If you experience a payment issue, we encourage you to contact our support team first at [email protected] so that we can review and attempt to resolve the matter. Nothing in this policy restricts any rights available to you under applicable law.

We may update or modify this Cancellation and Refund Policy from time to time. Any updated version will be published on our website with a revised effective date. The updated policy may apply to future purchases and subscriptions from its effective date, subject to applicable law.

For questions regarding cancellations, subscriptions, or refunds, please contact us: